when i first leaned of the mobility plus service i was in cambridge and started using it in the fall of 2003 i thought wow what a great service, they come to where i'm staying pick me up and take me to my appointment. a couple hours later they would come back and pick me up and return me to me residence. i got to know the drivers they always made me feel important and always tried to be on time, they don't get enough recognition for their efforts so thanks brenda, john and kevin.
now as of may 2005 i live in kitchener and my usage has grown ten fold, like cambridge the people from parry, kathy, and debbie to tom, and greyson in scheduling to the drivers franz, peter, ed, mike his brother rob, dangerous dan, ron reid and of course those fabulious lady drivers donna, joan, victoria, suzanne,barb,and of course penny. if i left any one out i apoligize because i know i have.
they have an enormous job to do every day trying to fit about 18 thousand riders in to about 600 rides a day kind of like putting a round peg in a square hole. mind you not everyone needs the service every day but you get the picture. i always have a good laugh when i'm on board and some one else gets on and expects to be treated like he's in a taxi and wants to go straight to his destination and even long time riders think it;s part of the service. this group of people deserve our respect and admeration for doing a difficult job yet with a smile on their faces and always a kind word.
i can't thank them enoughm because truth be know on those days to dialysis these people would pick me up and share a joke or just have a conversation and my spirits would be up lifted.
thank you hard working friends.
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